VoIP Service Providers | VoIP Billing System | VoIP Billing Software

VoIP Billing Solutions - Ticking The Boxes

For anyone planning to launch VoIP services, deciding on a VoIP billing software is a daunting task. You need to evaluate a variety of software in the market against your requirements, and decide on the software which ticks all the boxes.




Billing for VoIP (Voice over Internet Protocols) services not only requires provisioning the service with a carrier but also integrates the service within the billing system. From creation of service and its classification to provisioning the service internally, an integrated VoIP system does the needful. A state-of-the-art VoIP Billing System allows flawless import of CDR's from multiples sources and executes bill presentment i.e. sending invoices to end customers.

With the advancement of VoIP technology, the demands on the billing system have only augmented. It is expected to be designed for class 4 or class 5 services, including hosted PBXs. It must integrate into the existing telephony infrastructure. The providers are also expected to provide a custom turnkey solution if required. Companies who do not require full VoIP Billing System opt for free call rating services.

A state-of-the-art VoIP Billing System has robust authentication and rating capabilities, enabling telephony service providers to protect valuable revenue streams through its efficient fraud management capabilities. These billing systems provide leakage free CDR rating and revenue assurance functionality. Effective fraud management is an essential part of a VoIP Billing Solutions as its takes care of revenue leakage.

A VoIP Billing Solutions has to be designed to provide solutions to the complexities of the VoIP switching world. It is expected to provide detailed analysis, reporting and bill generation capabilities. An efficient VoIP billing system is fast yet comprehensive, saving plenty of time in operations management. The system must be capable of handling millions of CDR's, support complex business arrangements and payment mechanism. It must also seamlessly integrate with most accounting applications.

A full-featured VoIP Billing Solutions offers the power and flexibility to accurately manage online customers. It effectively handles all invoicing procedures and customer maintenance functions. The system keeps track of customers, services, provisioning, rating, billing, prices, technical support and customer care. It also provides reliable data in a wide range of customizable forms. Equipped with advanced automated capability, the software keeps the systems running smoothly. It eliminates redundant tasks, enabling the administrators to focus on other tasks.

An accomplished billing software offers highly scalable, reliable, modular and secure carrier management system, interoperability with a wide range of switching platforms, cross browser compatibility and advanced analytics. It supports online and offline billing, incorporates complex business logic, offers visibility on key business indicators, role based access, end user friendly interface and navigation. Multiple layers of security is provided to ensure prevention from malicious attacks.

The software enables the administrators to manage all customer services from one interface. It configures spending limits for postpaid accounts and specifies automatic top-ups for prepaid accounts. It is capable of offering unlimited packages/ subscription type using unlimited rate sheets. The software can take care of tasks such as deposit handling and interest calculation, automatic deposit adjustment, penalty calculation, customer discounts, customer tax exemptions, unlimited billing cycles, customizable statements, customer-specific rate sheet overrides etc.

If you are planning to launch VoIP services, you will inevitably have to decide on billing software. You are advised to opt for a VoIP Billing Solutions which supports complex business requirements and payment mechanisms and, at the same time, offers multiple security options as well for protection of data.

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